Whether your company is small or a large multi-national corporation, every project is tailored to meet your specific needs.

Your management team can be as hands-on as they would like during a TCG engagement. Many times, clients prefer to step back and allow our consultants to work with their managers, supervisors, and employees to drive toward success. Sometimes, key decision makers like to be heavily involved in the process to learn how to make adjustments and changes in the future.

Every business and every management team is different. No two ever require the same solution. TCG consultants understand this principle and the principle that focusing on the fundamentals is the key to successful implementation. No matter what the scope of the project may be, communication, employee involvement, and decisions based on facts are the fundamentals on which every TCG consultant will focus.

The Capstan Group offers the following services in addition to the products provided through our partner relationships:

• Operations Best Practices Implementation
• Shift Schedule Design and Implementation
• Service Level Optimization
• Performance Metric Development
(Determination of Key Performance Indicators)

• Production Forecasting and Modeling
• Maintenance Program Development
• Labor Relations Support
• Employee Surveys
• Project Management

 

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