The Capstan Group offers a free half-day business evaluation for executives. This workshop is designed to identify savings and profit-making opportunities.

If you need help implementing a solution or you are looking for new cost saving/profit-making opportunities, call The Capstan Group. We use our database of best practices from industries around the world to develop the best solutions for your business. We can structure our implementation program so you continue to focus on your core business while we communicate with your managers, supervisors, and hourly employees to implement the change.

The Capstan Group works with a wide range of industries:

Contact Centers looking to optimize their service level by matching their predicted call volume with the right staffing.

Distribution intensive operations, such as retail or direct marketing companies, that have very low margins and rely on efficiency to beat the competition.

Food Industry operations, whether manufacturing or pre-manufacturing stages of the operations, where large seasonal demands, sanitation, and maintenance dominate many of the decisions that need to be made.

Manufacturing companies that typically work five to seven days a week and want to reduce capital outlays and labor costs by establishing an operations system that prepares them for whatever market conditions (whether, for example, it is a 20% increase or 20% decrease in demand) may be headed their way.

Mining and heavy industries that need to recover significant capital investments by getting the most out of their operation through higher equipment utilization.

Service Industries that want to increase market share or improve service by matching their workforce to the true requirements of their customers, with limited capital outlay.

Utilities and other continuous operations, like refineries, smelters, and paper mills, that “never put out the fire” and want to maintain safety, build in training, improve morale, decrease labor costs and improve uptime with better outage and maintenance programs.